Privacy Policy
Last updated: January 2025
Introduction
Bay Area Climate Pros ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Information You Provide
We may collect information you voluntarily provide, including:
- Name and contact information (phone number, email address)
- Service address and location
- Service requests and communication history
- Payment information when applicable
Information Collected Automatically
When you visit our website, we may automatically collect:
- Device and browser information
- IP address and general location
- Pages visited and time spent on site
- Referring website information
How We Use Your Information
We use collected information to:
- Provide and improve our HVAC services
- Respond to inquiries and schedule appointments
- Send service reminders and updates
- Process payments and maintain records
- Improve our website and user experience
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share information with:
- Service providers who assist our operations
- Legal authorities when required by law
- Business partners with your consent
Data Security
We implement reasonable security measures to protect your information. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
California Residents
California residents have additional rights under the California Consumer Privacy Act (CCPA). To exercise these rights, contact us using the information below.
Cookies and Tracking
Our website may use cookies and similar technologies to improve functionality and analyze usage. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
Contact Us
For questions about this Privacy Policy or your personal information, contact us:
- Phone: (650) 540-7205
- Website: https://bestsanfranciscohvac.com